Best Practices in Enterprise Search
A Collection of White Papers
KMWorld, Supplement to the April 2006 Issue
CLICK ON ANY LINK TO DOWNLOAD ALL THE ARTICLES IN THE COLLECTION (PDF)
In Search of Search, by Andy Moore
I usually make it a rule for these interviews: No inside baseball. I'm normally much more interested in the so-called 50,000-foot view…how customers perceive their business needs and how these various KMWorld-y technologies can address them…Or how buyers organize themselves. . .
User Driven Information Discovery, by Bjørn Olstad and Silvija Seres
The information chain is a pyramid. In past decades, information-intensive businesses profited from dropping storage costs. Computer systems offered simple. . .
The Faceted Navigation and Search Revolution, by Steve Papa, Endeca
You've likely heard the buzz by now: faceted navigation truly changes the ground rules for search and KM, and for the many related applications. . .
Accelerating Business Success with Intent-driven Search Interactions, by Mark Woollen, InQuira
In today's hyper-competitive business environment, companies work hard to differentiate themselves and provide greater value to their customers. . . .
Business Semantics Management: Empowered Enterprise Search Drives Competitive Advantage, by Jeff Dirks, SchemaLogic
For Global 5000 enterprises, the ability to optimize information management for competitive advantage will drive growth in market share. . .
Next-generation Deployment for Enterprise Search Tools, by Johannes C. Scholtes, ZyLAB
Consider the following: Throughout the course of the Enron investigation, the FBI has confiscated 12 million pages of paper documents plus terabytes of e-mail. . .
Making the Business Case for Search, by Chris Weitz, BearingPoint
The performance of any organization depends heavily on how well its people use information to make decisions and do their jobs. First, though. . .
Stalking the Smoking Gun: Top Law Firm Installs Concept Search Engine An Engenium Success Story
In the legal community, search technology has become as critical to the preparation of major lawsuits as securing witnesses and researching case law. . .
Analytics: Measuring the Impact of Search, by Ian Davies, ISYS Search Software
Quicker than you can say Sarbanes-Oxley, the enterprise search market has gone from serving a relatively quiet existence as a nice-to-have technology. . .
Adaptive Search and Resolution for Service and Support, by Mark Angel, Knova Software
If lowering costs, closing more issues at first contact, or increasing customer satisfaction are on your contact center's to-do list. . .
The "Other" Search, by Steve Kusmer, WebSideStory
When online marketers and Internet technologists talk about "search," the image of millions of shoppers, researchers and office workers typing queries. . .
Why Does Geography Matter in Enterprise Search? by Bill Fisher, MetaCarta
While browsing through various historical maps featured in the "American Treasures" collection at the Library of Congress the other day, one thing became very evident. . .
Distributed Search Technology, by Ken Bubeck, Open Text
The need for fast, accurate search and retrieval continues to be a significant factor in driving software sales for Fortune 1,000 companies and their employees. . .
Beyond Search Results—Get the Whole Picture and Reap the Rewards, by Bob Tennant, Recommind
Search engines today are built with an innately document-centric view of the world. This is hardly surprising, given how the technology has evolved, but it is often not the paradigm best utilized for providing an answer to a user's search request. . .
Managing Content for Added Value, by Laurent Simoneau, Coveo
There are many drivers that require companies to manage knowledge more effectively— the incredible rate at which electronic data is reproduced and stored. . .
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