| Upcoming Web Events — Register Today! |
 |
For information on sponsoring a KMWorld magazine Web Event, please click here to download our sponsorship packet (PDF Format) or contact:
East Coast
Kathy Rogals
8290 Springlake Drive
Boca Raton, FL 33496
Phone: 561-483-5190
Fax: 208-460-2057
Email: kathy_rogals@kmworld.com
|
West Coast
David Panara
143 Old Marlton Pike
Medford, NJ 08055
Phone: (609) 654-6266, Ext. 146
Fax: (609) 654-4309
Email: dpanara@infotoday.com
|
| Archived Web Events |
|
 |
 |
|
|
Why Pan-enterprise Search Matters: Meeting Information, Legal and Compliance Requirements
Join guest speaker Sue Feldman of IDC, and Gary Szukalski of Autonomy for a discussion on why Pan-enterprise search matters now. This Webinar will discuss how Pan-enterprise search surpasses the limitations of traditional search methods to address these challenges. Learn about the meaning based tools driving a new class of high value applications.
Sponsored by: Autonomy
Original Broadcast Date: May. 06, 2008
|
|
|
|
|
|
|
INTELLIGENT SOFTWARE AGENTS WILL CHANGE YOUR WORLD
Leveraging Smart Agents to Amplify Productivity and Profitability
Join Connotate, KMWorld and IDC for a live, online webinar to find out how industry leaders in financial
services and global publishing firms are using machine intelligence to connect a myriad of internal and
external data sources. The webinar will include case studies illustrating how leading financial services
firms and top global publishers are using intelligent software Agents to achieve rapid ROI, generate new
revenue streams and enhance productivity.
Sponsored by: Connotate
Original Broadcast Date: May. 01, 2008
|
|
|
|
|
|
|
What Makes Web Self-Service REALLY WORK?
What makes some companies successful at self-service, while most others fail?
This highly informative one-hour webcast will delve into this subject and provide
specific strategies highlighted by real-world examples of self service sites that work.
We will also give you the ingredients that you can use to quickly improve the service
experience your customers find in your self-service portals.
Sponsored by: KANA Software, Inc.
Original Broadcast Date: Apr. 22, 2008
|
|
|
|
|
|
|
Email is Critical...and Out Of Control
In today's email-driven world, more and more people require access to the content that lives
in email. Learn how you can get this pain under
control.
Join KMWorld and Coveo for this informative
web-seminar and learn how to get started! If you
are unable to attend at this time, register today and
attend the archived event at your convenience!
Sponsored by: Coveo
Original Broadcast Date: Apr. 15, 2008
|
|
|
|
|
|
|
Taming the email beast - Cohesive, coordinated management for IT, Business and Legal
Email is a critical business tool for today's organizations.
Increasing regulatory requirements and legal discovery
are causing organizations of all sizes to evaluate how
best to cope with this mission-critical resource. Not to be overlooked, email management
extends to monitoring the underlying IT infrastructure supporting this ever more-important asset.
Learn how ASG's Business Service Platform (BSP) together with the ASG-View Direct E-Mail Manager helps
enterprises tame the email beast.
Sponsored by: ASG Software Solutions
Original Broadcast Date: Apr. 01, 2008
|
|
|
|
|
|
|
MICROSOFT ENTERPRISE SEARCH: Extending SharePoint for Advanced Search Solutions
This Webinar will showcase how some of the world's leading organizations have extended the SharePoint Search platform by leveraging
BA-Insight's Longitude to deliver rich user experience, company-specific relevance, and a 360-degree view of enterprise data.
The session will highlight the success stories of companies and organizations from several industry verticals including Energy,
Professional Services, and Government.
Sponsored by: BA-Insight
Original Broadcast Date: Mar. 25, 2008
|
|
|
|
|
|
|
Multidimensional Knowledge Management: The Rule-Changing Approach to Improving Customer Experience and Contact Center Performance
Join KMWorld, Jupiter
Research and eGain Communications Corporation in
a live, online seminar on March 18, 2008 to learn more!
The webinar will also include trends in single-channel
and multichannel knowledge management, based on
Jupiter’s most recent research.
Sponsored by: eGain Communications Corporation
Original Broadcast Date: Mar. 18, 2008
|
|
|
|
|
|
|
5 Steps to Supercharge Customer Service with Dynamic KM
In this educational event we'll explore how to create and maintain knowledge as you solve issues,
drive customer success with self-service, improve first call resolution rates while deflecting incoming calls,
move from a tiered, escalation model to a collaboration model, and fix it once, use it often!
Sponsored by: KNOVA Software
Original Broadcast Date: Mar. 04, 2008
|
|
|
|
|
|
|
Leveraging the Power of Unified Information Access for Effective Knowledge Management
Please join Exalead co-founder François Bourdoncle and Steve Rappaport,
Director of Knowledge Solutions for The Advertising Research Foundation (ARF),
for a case study presentation. ARF, a professional membership
organization, sought to achieve two goals - to overcome the inability to easily
search and access shared files, and to provide members with an online knowledge-base
that would help answer their questions and enablediscovery - both within a short
timeframe and ideally without the need for extensive prep work.
Sponsored by: Exalead S.A.
Original Broadcast Date: Feb. 28, 2008
|
|
|
|
|
|
|
Using Knowledge Management in the Real World
Attendees to this informative one-hour webinar can expect to learn how
knowledge management can increase not only the speed with which customer
concerns are addressed, but also the accuracy of the responses,
discover how different parts of your organization, beyond just
customer service, can benefit from a cohesive KM strategy, and
uncover potential benefits of a well-maintained and healthy knowledge
management initiative over the long term business cycle.
Sponsored by: KANA
Original Broadcast Date: Feb. 19, 2008
|
|
|
|
|
|
|
Making an Airtight Business Case for Enterprise Search
Join Vivisimo and AMR Research for this informative web seminar to learn how to
speak the CIO's language and tie search to your organization's top initiatives,
how to get your search project funded so it can start delivering value to your organization, and
how other organizations are quantifying their return on investment from enterprise search.
Sponsored by: Vivisimo
Original Broadcast Date: Feb. 12, 2008
|
|
|
|
|
|
|
THE DITA MATURITY MODEL: Fast-Tracking Your Enterprise Content and XML Adoption Strategy
In this timely webcast, Amber Swope of JustSystems, and Michael Priestly of
IBM Corporate User Technologies, co-authors of the DITA Maturity Model, will
provide you with first-hand insights and a hands-on framework for implementing
DITA and organizing for success. Learn how to manage DITA adoption and investments,
understand how to mitigate the risk of
project failure and accelerate the time to full migration.
Sponsored by: JustSystems, Inc.
Original Broadcast Date: Feb. 05, 2008
|
|
|
|
|
|
|
The Total Economic Impact of Oracle Universal Content Management: One Customer's Experience
Register for the online seminar and learn how an Oracle customer, Emerson Process Management,
was able to achieve a 177% risk-adjusted ROI and payback within 12 months of deploying Oracle
Universal Content Management.
Register Now and also receive a free copy of the study, "The Total Economic Impact of
Oracle Universal Content Management".
Sponsored by: Oracle
Original Broadcast Date: Jan. 31, 2008
|
|
|
|
|
|
|
The Right Path to Enterprise Search
See a demo of how Coveo Enterprise Search (CES) and patented Coveo Audio Video Search
(CAVS) lead the industry in this radically new deployment approach. It can be downloaded in
minutes and installed immediately. It handles terabytes of information, complex questions, and a
broad variety of information, including video and audio often used in Web 2.0 sites.
Sponsored by: Coveo
Original Broadcast Date: Dec. 18, 2007
|
|
|
|
|
|
|
Reevaluating Search: Extract REAL Business Value From Information
Join Gerry Louw, CIO at VMS, Gary Getto, Executive Vice President of Integrated Media
Intelligence at VMS and Gary Szukalski, Vice President of Field Marketing at Autonomy for a
webinar on next-generation technologies. Learn how advanced capabilities from speech-to-text
to categorization and alerting are being deployed to extract intelligence from across multiple platforms
and driving business value. KMWorld's Publisher Andy Moore will host the roundtable discussion.
Sponsored by: Autonomy
Original Broadcast Date: Dec. 11, 2007
|
|
|
|
|
|
|
National Instruments - Using Enterprise Search for a True
360 Degree View of Information
Join Martin Svestka, Senior Search Engineer at National Instruments for a case study on
how National Instruments has strategically leveraged Enterprise Search as a platform to add
business value throughout the company.
Sponsored by: FAST
Original Broadcast Date: Dec. 04, 2007
|
|
|
|
|
|
|
Using New Technology to Unlock Existing Enterprise Content
The webinar will discuss different ways to combine information from content
management systems with related information from other structured and unstructured
repositories, and make it more accessible to end users. It will also discuss how
Fortune 500 companies across all vertical industries - including high tech, retail,
and oil and gas — have used Endeca to achieve this goal.
Sponsored by: ENDECA
Original Broadcast Date: Nov. 29, 2007
|
|
|
|
|
|
|
Introducing Google's universal search for business
Recently, Google Enterprise launched the fifth generation Google Search Appliance, bringing
universal search to businesses. The Google Search Appliance 5.0 enables enterprise users to
access all content from one search box, including intranets, file shares, databases, enterprise
applications, and content management systems. Come find out more about Google's universal search!
Sponsored by: Google Enterprise
Original Broadcast Date: Nov. 20, 2007
|
|
|
|
|
|
|
Unlocking Extra Value from Your Data Warehouse
Join us for a live 1-hour webcast featuring Conor O'Mahony, Content Discovery & Analytics, IBM and Frank Brooks,
Chief Data Architect, BlueCross BlueShield of Tennessee, and find out how a dynamic
warehouse can provide deeper business insight.
Sponsored by: IBM
Original Broadcast Date: Nov. 13, 2007
|
|
|
|
|
|
|
XML Content Management Success Stories
This Webinar will explore the challenges of developing content using global
resources and geographically distributed staff. Case studies, including
successful multilingual XML CMS production environments implemented by
Tweddle Litho Company and DocZone.com, will be examined.
Sponsored by: DocZone.com
Original Broadcast Date: Oct. 30, 2007
|
|
|
|
|
|
|
The time to deploy your Sales Enablement initiative is now.
Join Jeff Summers, Chief Marketing Officer from SAVO, for a discussion of the latest
Sales Enablement trends, technologies and business practices that are driving significant
improvements in corporate performance.
Sponsored by: The SAVO Group
Original Broadcast Date: Oct. 23, 2007
|
|
|
|
|
|
|
Using Social Search to Drive Innovation through Collaboration
Join Vivisimo and Gilbane Group for this complimentary web seminar on Tuesday,
October 16th at 11 a.m. PT (2 p.m. ET) to learn how new social networking innovations
in enterprise search can enable all of the above. Go beyond just finding information and
discover how to increase collaboration, accelerate innovation, and gain insight into the
collective intelligence of your organization.
Sponsored by: Vivisimo Inc.
Original Broadcast Date: Oct. 16, 2007
|
|
|
|
|
|
|
Moving toward eDiscovery preparedness
The presentation will focus on providing attendees with the
guidelines for what and why to place value on information assets
that are retained and disposed of, the
role of a cross-functional team to create information retention
strategies, the issues to consider when balancing the trade-offs between
"knowledge management" and "retention management," and
the keys to developing a three-to-five-year high-level roadmap.
Sponsored by: TOWER Software
Original Broadcast Date: Oct. 09, 2007
|
|
|
|
|
|
|
Accelerating Management and Value of Your Enterprise Content
Join us for a live 1-hour webcast featuring Reginald Twigg, Ph.D., Classification & Taxonomy, IBM and Joshua Payne,
Content Discovery & Search, IBM, and find out how to accelerate your enterprise content value.
Sponsored by: IBM
Original Broadcast Date: Oct. 02, 2007
|
|
|
|
|
|
|
Why Great Online Customer Service Matters More than Ever
Join the KMWorld, IBM and KANA for a very enlightening one-hour web-seminar that will shed light
on the results of this survey as well as a discussion on what can be done to improve these results.
You'll be surprised at how many leading brands are actually underestimating the importance of a
satisfactory self-service experience and how much that experience can cost.
Sponsored by: KANA Software
Original Broadcast Date: Sep. 25, 2007
|
|
|
|
|
|
|
Master Discovery with Relational Navigation: Speeding the Deployment of Discovery Applications
This webcast will explore the value of Relational Navigation and its ability to illuminate
previously unrecognized relationships across information sources and formats from both within
and outside of the enterprise, facilitating easier exploration and faster discovery. Furthermore,
it will introduce new approaches to information extraction that exploit emerging standards in
ontologies to significantly reduce or eliminate the need for up-front taxonomy development.
Using the case study of SpendMatters.com, you will see how this approach reduced
development costs while increasing user-friendliness, readership and advertising revenue
for this popular spend management blog site.
Sponsored by: Siderean
Original Broadcast Date: Sep. 11, 2007
|
|
|
|
|
|
|
Harvesting Enterprise Wisdom through Social Search
Register to attend this complimentary web seminar to create a flexible, userdriven
approach to knowledge management and uncover valuable enterprise information.
Sponsored by: BEA Systems
Original Broadcast Date: Aug. 21, 2007
|
|
|
|
|
|
|
Knowledge Management for Financial Institutions – Investment Research
We'll discuss current challenges facing financial firms around leveraging
investment research, and strategies for improving the value delivered by this
critical knowledge management initiative.
Sponsored by: ENDECA
Original Broadcast Date: Aug. 07, 2007
|
|
|
|
|
|
|
The ECM Champion Challenge: Making the Business Case for an Enterprise Content Management System
By attending this web event you can learn
the challenge of proving the ROI of ECM solutions,
the impact of the new Federal Rules of Civil Procedure,
a new strategy for counting differently the status quo cost of doing nothing,
and demonstrating improved ROI for ECM solutions... and more.
Sponsored by: TOWER Software
Original Broadcast Date: Jul. 24, 2007
|
|
|
|
|
|
|
Making Your Collaborative Environment Work Harder for Improved Productivity
If you have content in Domino databases or QuickPlaces, learn how you can reduce cost
and improve end user satisfaction by joining us for a live 1-hour Webcast on Tuesday,
June 5 at 9am Pacific / 12pm Eastern, featuring Damian Trzebunia, Content
Discovery & Search Manager, IBM and Dwight Morse, Lotus Notes Product
Manager, IBM, and find out how to make your Domino content work harder for you.
Sponsored by: IBM
Original Broadcast Date: Jun. 05, 2007
|
|
|
|
|
|
|
SaaS Success Stories: Affordable XML Content Management
This webinar will highlight the following topics:
critical successful factors for evaluating XML content management
solutions, comparison of the differences between a traditional "in-house"
purchased CMS business model vs. a "Software as a Service"
subscription-based business model,
cross-industry case studies of successful hosted XML CMS
production environments, and
a spotlight customer presentation on the DocZone hosted XML
CMS implementation at Agfa Healthcare (presented by Catherine
McNair, Senior Technical Writer at Agfa Healthcare).
Sponsored by: DocZone.com
Original Broadcast Date: May. 01, 2007
|
|
|
|
|
|
|
KM 2.0 Potential, Pitfalls and...Payoff | |