New and enhanced features in Zenprise 2.0 include:
Self-healing--The software automatically informs customers on how to resolve issues experienced on the Zenprise Management Server.
Issue identification in clustered environments--V. 2.0 adds the ability to proactively identify and resolve problems in clustered environments.
Support for external expert knowledge--The Zenprise Symptom Database catalogs all known Exchange-related issues with their associated causes and solutions. Zenprise 2.0 supports knowledge from third-party providers, including O'Reilly Media's technical books and Microsoft.
Enhanced prediction--Zenprise 2.0 creates a baseline of the user's environment and checks against historical performance to identify potential problems. Using the Symptom Database, it can alert administrators to symptoms that will affect users and provide solutions before the user experiences any issues.
Pricing starts at $15 per user for 1,000 users.