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Featured Content - Systems & Information Architecture
Google Launches Site Search Service for Business
Millions of businesses have a Web presence but offer users no ability to search their site. While many of these businesses invest in search advertising and search engine optimization to help customers find their business, customers are left on their own to navigate content once they land on a site. With remote hosted search (Software as a Service, or SaaS), sites can add a search field to each page; when a user types a query, the form sends it to the search service, which retrieves matching pages from that site stored in the index and returns a results list to the site. Search engine consultant Avi Rappaport reports on Google's foray into the space, with a service starting at only $100 for sites with less than 5000 pages to be indexed.
Featured Content, Posted 22 Aug 2007
New in the Demo Center -- Cognition Linguistic Search
Since the Enterprise Search Center launched about a year ago, we've added more than a dozen search engine demos--all free to registered users. This week, we welcome Cognition Technologies to the demo space with a beta version of their new linguistic search engine, CognitionSearch. Check it out by clicking on the Demo Center icon in the left-navigation bar.
Featured Content, Posted 11 Jul 2007
Call for Papers - Enterprise Search Sourcebook 2008
Here's your chance to share what you know with peers, colleagues, and the industry at large. Information Today, Inc., the producer of Enterprise Search Summit—the first and leading event focused on deploying search technology within organizations—is looking for people with strong feelings, deep opinions, and tales to share about deploying search technology in the enterprise. We'd like to publish your thoughts and observations in the 2008 edition of our Enterprise Search Sourcebook.
Featured Content, Posted 11 Jul 2007
User-Centric Search -- An Interview with Author Martin White
EContent magazine editor Michelle Manafy discusses strategies and tactics for organizations searching for an Enterprise Search Solution with Martin White, managing director of Intranet Focus Ltd. and author of Making Search Work: Implementing Web, Intranet and Enterprise Search.
Featured Content, Posted 27 Jun 2007
Making Search Work -- A New Book from ITI
"Making Search Work," by Martin White, is designed to help organizations understand, evaluate, and implement desktop, Web site, intranet, and enterprise search applications. Information guru Martin White explains search technology in clear, non-technical language and describes the benefits and issues for a range of solutions—from high-end to affordable plug-and-play software products.
Featured Content, Posted 27 Jun 2007
Best Practices In Enterprise Search (Vol. 3)
It's KMWorld's third, biggest and best-ever collection of White Papers on Enterprise Search. Connect to all the papers free from Enterprise Search Center . . .
Featured Content, Posted 30 May 2007
Featured Content: Special Delivery--Mobile Enterprise Search Coming on Strong
Mobile search is this year’s mega-trend, and with good reason. Search—which is already the de facto entry point to content in the online space, with more than half of all users going straight for the search box when they want to find a website—has also become the primary means to access and monetize the legendary “long tail” of content. Moving forward, mobile search, like its stationary online counterpart, is destined to be the core capability required to get individuals to the content they seek. What's it have to do with the enterprise? Lots! Read all about it in this article written for the Enterprise Search Center by Peggy Anne Salz. Free PDF.
Featured Content, Posted 16 May 2007
The Top 4 Articles from Enterprise Search Center This Year
The Enterprise Search Center has been online for a year now. So, Happy Birthday to us. We're in the process of reviewing the site's performance. Over the next several weeks, we'll be sharing with you some results. When it comes to content, site visitors have voted with their clicks-throughs. Based on the click rates, here are the four top articles we published in the last 12 months. You might possibly have missed some of the original content we've presented. Here's your chance to catch up . . .
Featured Content, Posted 16 May 2007
Best Practices in Enterprise Search (Vol. III), Now Available Free from KMWorld
KMWorld has released its third annual collection of White Papers on Best Practices in Enterprise Search, available free.
Featured Content, Posted 16 May 2007
Enterprise Search Summit Opens in New York
IDC analyst Sue Feldman (left) kicked off ITI's Enterprise Seach Summit yesterday with a definition of enterprise search that extended the field from search boxes to anything that helps users discover content of interest. Shown here with conference program chair Nancy Garman (right), Sue said in her keynote address, "The search box is a good starting point, but it's no longer good enough.
Featured Content, Posted 16 May 2007
Summit Sponsors Put on a Good Show, In New York and Also Here . . .
Delegates to Enterprise Search Summit had the opportunity to talk directly with many solutions providers, including Autonomy, BA-Insight, Convera, Coveo, ENDECA, Engenium, Exalead, Expert System, FAST Search & Transfer, Google, Groxis, IBM, Inxight, ISYS, Lockheed Martin, Microsoft, New Idea Engineering, Northern Light, Open Text, Oracle, Recommind, Siderean, Teragram, Vivisimo, WebSideStory, and X1. Many of these companies are also offering demos in the Enterprise Search Center's demo space.
Featured Content, Posted 16 May 2007
Featured Content: Enterprise Search & The Future of Findability
Find out about the future of search and findability in this interview with information architect Peter Morville . . . one of many fine articles you'll find in the brand new edition of Enterprise Search Sourcebook, available now in a digital version from
Featured Content, Posted 18 Apr 2007
Featured Content: Study Finds It Takes Multiple Solutions to Search the Enterprise
Information Today, Inc. has released a new research study — Enterprise Search Deployment, Usage, and Trends – that provides real-world insights into how widely Enterprise Search applications are being deployed, what features end users want, and how satisfied they are with the solutions in place. The study, co-authored by Jean Bedord of Shore Communications and Faulkner Information Services, a division of Information Today, Inc., includes specific recommendations for organizations considering Enterprise Search deployments and upgrades, and for vendors seeking customers in this dynamic space. The report is available for purchase from the Research Reports section of the Enterprise Search Center. Click through to read more, review the table of contents, and buy the report.
Featured Content, Posted 21 Mar 2007
Featured Content: The Death of Modern (Information) Architecture
Pruitt-Igoe, a housing project built in the 1950s in St. Louis, Missouri, was a spectacular architectural failure. Neither its thoroughly modern design, nor its latest technologies, nor even critical acclaim could save it. The architects doomed the project by failing to take into account the way people actually lived. It's often said that the demolition of Pruitt-Igoe was the death of modern architecture. More people-centered architecture followed. The advent of Web 2.0, though lacking a good demolition event, will be remembered as the death of modern information architecture. In its place we'll see a new usercentered approach that provides information tailored to the user's perspective—even as that perspective changes. Click through to download the PDF of this Enterprise Search Center exclusive article by Paul Sonderegger.
Featured Content, Posted 21 Feb 2007
Featured Content: Search Finds Usability with the Right Information Architecture
Search is not being deployed in the enterprise as a fundamental corporate platform, but as a fragmented function. Between thrashing amid multiple applications and interfaces and the "processing" of irrelevant information, users experience loss of time, loss of focus, and loss of productivity. Is it any wonder that satisfaction with current corporate search environments is so low? The solution to this situation is not the selection of the "right" search tool or even in search technology per se. The solution, observes consultant Carl Frappaolo in this Enterprise Search Center exclusive article, lies in the understanding that search is a component part of an overall organizational strategy and a commitment to an Information Architecture. The efficiency and effectiveness of the search experience is maximized when it is addressed holistically, as part of an organization-wide strategy to content management, embodied in an Information Architecture. Click through to get your free PDF.
Featured Content, Posted 07 Feb 2007
Featured Content: Federated Search Library Market Study from Faulkner (free PDF)
Though the "federated search" solutions you are exploring for your enterprise may not be the same "federated searching" that libraries discuss, this market study of library applications will provide useful food for thought. Preview: Federated search technology provides libraries and other research centers with a means to offer patrons a unified search interface for accessing disparate resources. Improving search services is critical for meeting the expectations of today's library patrons, who are accustomed to the speed and comprehensiveness of Web searches. Free report from ITI's Faulkner Information Services division.
Featured Content, Posted 13 Dec 2006
Featured Content: Holistic Search
To empower knowledge workers and fully realize the value of search software, organizations need to do more than just point software at existing corporate repositories. In this exclusive article for Enterprise Search Center, author Kashyap Kompella succinctly exhorts a holistic approach encompassing technology, people, process, and culture to extract the maximum value from your investments in search technology. Click through to collect your free PDF.
Featured Content, Posted 01 Nov 2006
First Call: Enterprise Search Summit -- Want to Speak?
ITI's Enterprise Search Summit 2007 will be May 15-16 at the Hilton New York. A Call for Speakers is now posted at The deadline is November 1, 2006. Dynamic speakers who can talk knowledgeably about detailed aspects of how to implement and manage search within an organization are invited to submit proposals. Click through to read what the organizers are looking for.
Featured Content, Posted 04 Oct 2006
Joining Us This Week in the Demo Center
Today we welcome SearchInform to the ESCenter Demo Center. A flash demo and links are provided. Other demos available at this time are: Groxis, Siderean, exalead, Vivisimo, Coveo, Thunderstone, Synomia, Northern Light, Mondosoft, and Isys. Check them all out at the Enterprise Search Center Web site. Just click on the Demo Center navigation bar item or on the Featured Demo logos on the Home Page.
Featured Content, Posted 06 Sep 2006
New This Week in the Demo Center
Groxis presents a demonstration of its visualization search software Grokker. For this demo Groxis lets you "grok" a federated collection of open Web sources (Yahoo!, Wikipedia, and Amazon Books). Try searching for your company, someone you know, or virtually any topic of interest, then check out the map view. Groxis makes the 10th vendor to join our demo center. Other demos available at this time are: Siderean, exalead, Vivisimo, Coveo, Thunderstone, Synomia, Northern Light, Mondosoft, and Isys. Check them all out at the Enterprise Search Center Web site. Just click on the Demo Center navigation bar item or on the Featured Demo logos on the Home Page.
Featured Content, Posted 09 Aug 2006
What's A Folksonomy? Insights from the ITI Content Vault (Free)
This week we offer you three free articles from the ITI premium content vault. To catch up on the latest views about how social tagging and folksonomy developments can empower your users and enhance your content repository, simply collect these articles from our server. While in our archive, feel free to poke around and see how we have chosen to manage our 20,000+ article collection.
Featured Content, Posted 26 Jul 2006
Hot Links on Video Search, Taxonomy Development, and Outsourcing Search
Check out these excellent resources on search that we found tucked away on other ITI Web sites. 1) A podcast interview with blinkx founder Suranga Chandratillake on how video search is expanding from enterprise to consumer applications, with implications for all; 2) an article by Stephen Arnold on how to decide if outsourcing your enterprise search solution is right for you; and 3) a presentation from KMWorld/Intranets 2005 on taxonomy development, by Wendy Phos. Just follow the links to these selected resources from ITI's Web content collection.
Featured Content, Posted 26 Jul 2006
Featured Content: Principles of Effective Search
There are a number of fundamental principles that underpin the design and delivery of successful search. These relate to the way that staff use search, and the types of tasks they are trying to complete. They are also built on an understanding of staff motivations and behaviors. These principles are not new or radical, rather they are built upon the observation of many users when they search. They distil down common behaviors and approaches that can be analyzed to help design better and more effective search tools . . . Download the Free PDF version of this paper.
Featured Content, Posted 12 Jul 2006
This Week in the Demo Center
This week Siderean has added a flash demo illustrating its Seamark Navigator 4.0 product. Visit our free demo center to take it for a spin. While you're there, you can also check out the demos from: Coveo, exalead, ISYS, MondoSoft, NorthernLight, Synomia, Thunderstone and Vivisimo.
Featured Content, Posted 12 Jul 2006
ESCenter Premieres Exclusive Articles Series
The Enterprise Search Center has invited a number of experts to write exclusive articles for us to share with you. We'll be publishing an article every couple of weeks, starting with a piece today called "Principles of Effective Search," by James Robertson. JAMES ROBERTSON is the managing director of Step Two Designs (, a leading vendor-neutral intranet and content management consultancy located in Australia. In PRINCIPLES OF EFFECTIVE SEARCH, Robertson shares highlights from a study he conducted on improving intranet search results.
Featured Content, Posted 12 Jul 2006
Now Available: The Enterprise Search Report
ESCenter will be featuring the best in free content from ITI's comtent vault. We'll also be striking deals with other publishers to offer you the best in research reports on search and related subjects. We are now able to provide you with the opportunity to buy the very latest report on enterprise search from CMS Watch. Read more about the report . . .
Featured Content, Posted 28 Jun 2006
This Week in the Demo Center
Vivisimo and exalead have joined the ESCenter's demo space. Take the opportunity to test drive the search solution of your choice. Our other featured demos include Coveo, ISYS, MondoSoft, NorthernLight, Synomia, and Thunderstone.
Featured Content, Posted 28 Jun 2006
Welcome to the First Issue of Enterprise Search Xtra
ITI's Enterprise Search Center is pleased to announce that we have launched our electronic newsletter, Enterprise Search Xtra. If you are already signed up to receive it, a copy has been sent to the e-mail address you provided. Please encourage your colleagues to sign up for the newsletter, too, by forwarding a copy on to them or referring them to the Web site (, where they can sign up for an individual subscription. The newsletter, like the center, is free.
Featured Content, Posted 28 Jun 2006
Welcome to Our Sandbox
With the beta launch of this Web site, Information Today, Inc. (ITI), is pleased to present the seed of an idea. Working with users and vendors, we want to build the site into a place that helps managers explore search solutions for their enterprises. Read the official announcement . . .
Featured Content, Posted 21 May 2006
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