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RESOURCES FOR EVALUATING ENTERPRISE SEARCH TECHNOLOGIES
December 26, 2007

Table of Contents

Exalead Brings Search By Serendipity Experience to iPhone Users
Conversational search
KPO for medical publishers
New dtSearch Product Line Released
GlobalSpec Announces Expanded Partnership with the IEEE
Knowledge plus search equals power
IBM Enhances Free Enterprise Search Software
Accelerating the drug discovery process
MuseGlobal and Mark Logic partner

Exalead Brings Search By Serendipity Experience to iPhone Users

Exalead, a global provider of search software for business and the web, announced that it has released an optimized version of its web search engine that is specifically designed for use with the Apple iPhone. Available now, Apple iPhone users can simply point their web browsers to i.exalead.com for instant access to Exalead's web search engine, including its recently introduced vertical search applications for video, images and Wikipedia. Exalead's web search engine complies with the display specifications of the Apple iPhone screen so that users don't need to "zoom in" to clearly see search results or scroll horizontally to see the rest of the webpage. The Exalead iPhone-adapted web search handles online video searches from popular sources like YouTube. When users click on a video search result, the Exalead web search engine automatically identifies the format to offer a full-screen viewing experience.

(www.exalead.com)  

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Conversational search

Teragram has announced a new service that allows users to create, access and share personalized information through the Web, cell phone text message or IM chat. The company explains that MyGADs is a conversational system that lets its members "talk" to select applications--such as a calendar--either on a mobile device or online.

Users interact with the system by entering natural language queries into a chat window. The upgrade allows enterprise users to download a new BlackBerry application for MyGADs that installs the program directly on to their mobile device, eliminating the need to connect to a mobile Web browser.

The version includes a new online user interface, which consists of icons (widgets) that represent customizable GAD applications. Examples of available applications include a to-do list, calendar, calculator, blog hosting engine, Web page editor or notepad. Using these applications, MyGADs members can store and retrieve their own personal information, connect to outside applications, such as Microsoft Exchange and SharePoint, and search pre-loaded databases for localized weather, calculators/conversions, encyclopedia definitions, etc.

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KPO for medical publishers

Apex CoVantage has partnered with Silverchair to integrate Apex’s knowledge process outsourcing (KPO) model with Silverchair’s semantic metadata tagging platform.

The companies say that publishers of all sizes will be able to benefit from the two firms’ collective expertise and use their content in multiple formats, explaining that once enriched with semantic tags, health content can be linked based on context, dynamically connecting isolated information at a granular structural level. Additionally, they report, the implications for content users include vastly improved search precision and content integration into workflows.

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New dtSearch Product Line Released

dtSearch Corp., a supplier of enterprise and developer text retrieval software, has announced Version 7.5 of the dtSearch product line. dtSearch products search terabytes of data, in a wide variety of formats, across a desktop, network, Internet or Intranet.

The new release includes a native 64-bit version of the dtSearch Engine for Win & .NET (for .NET 2.0/3.0) for developers to integrate into web-based and other applications. The 64-bit version provides full API access to dtSearch's terabyte indexer and search functionality, file format and database support (including SQL BLOB data). dtSearch products include international language support through Unicode, covering hundreds of international languages. The new version adds improved searching of Chinese, Japanese and Korean text presented without spaces between words. The new version also offers improved developer API integration with third-party international language morphological analyzers like those from Basis Technology.

The dtSearch Engine for Win & .NET, which are now offered in native 64-bit and 32-bit versions, lets C++, Java, COM and .NET developers add dtSearch terabyte indexer and file format support to web-based and other applications. For example, the dtSearch Engine includes a choice of an ADO.NET API (including a native 64-bit .NET 2.0/3.0 version), a Java API, a C++ API and a COM API for indexing and searching SQL-type databases, along with associated BLOB data. The dtSearch Engine also provides a .NET API (including a .NET 2.0/3.0 version) for the dtSearch Spider. The dtSearch Engine comes in a Linux version for C++ and Java developers.

(www.dtsearch.comwww.basistech.com)  

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GlobalSpec Announces Expanded Partnership with the IEEE

GlobalSpec a search engine, information resource, and epublishing company for the engineering, industrial, and technical communities, announced that it has expanded its relationship with the IEEE, a professional association for the advancement of technology. Visitors to the IEEE Xplore website, a digital library providing full text access to quality technical literature in electrical engineering, computer science, and electronics, will now have access to more than one million application notes available on GlobalSpec. Application notes--content created by companies to explain, illustrate, and promote technologies or products--are searchable by keyword, and will be displayed separately from IEEE Xplore search results. This full library of application notes is powered by The Engineering Web, a vertical search engine indexed by GlobalSpec.

(www.ieee.org, www.globalspec.com)

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Knowledge plus search equals power

Sterling Commerce, a subsidiary of AT&T, has chosen an integrated platform from Inquira to improve customer service. The company will use InQuira 8 to integrate its knowledgebase with its search capabilities to enhance problem resolution for online customers and call center support representatives.

According to a recent press release from InQuira, the integrated platform includes its: Information Manager, with which Sterling can create new solution articles for the knowledgebase; Intelligent Search, which provides search and retrieval features to resolve customer problems better; and Analytics, which allows management to evaluate the user experience and make improvements.

"We surveyed our support representatives and customers, and listened to their concerns. The message was clear. They found it difficult to find the information they knew existed in the knowledgebase, and customers wanted better search capabilities on our support site," says Doug Olson, VP of global support at Sterling Commerce.

Olson continues, "We realized, though, that search on its own will not provide our agents and customers with the fulfilling support experience we want to deliver. Search needs quality knowledge content to be effective, and quality knowledge content has limited value without an effective way to retrieve it. We need a tightly integrated knowledgebase and search solution to really deliver on the expectations of our customers. InQuira 8 gives us that solution."

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IBM Enhances Free Enterprise Search Software

IBM unveiled a new release of the free IBMOmniFind Yahoo! Edition enterprise search software with web search servicespowered by Yahoo! that enable users to further customize and personalize theirsearches. The new version of IBM OmniFind Yahoo! Edition offers the ability toseparate content into different searchable document collections, an improvedadministration console that simplifies setup and management of the search tool,and enhanced search support based on the latest open source Lucene indexing library.Other enhancements improve the performance, indexing and custom search fieldcapabilities, as well as support for additional browsers. IBM introduced IBMOmniFind Yahoo! Edition last December to address the growing need for ano-cost, full-featured search product that eliminated financial and technologybarriers to information access. Since its launch, nearly 25,000 users havedownloaded IBM OmniFind Yahoo! Edition and global organizations of all sizesare using it to improve their enterprise search experiences.

(http://omnifind.ibm.yahoo.com)

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Accelerating the drug discovery process

To help discover, analyze and share scientific information, Laboratoires Fournier is deploying a text analytics solution. The French affiliate of Solvay Pharmaceuticals will use TEMIS' Luxid for Life Sciences software in its attempt to meet medical needs in several therapeutic areas.

Sébastien Vachenc, bioinformatician at Laboratoires Fournier’s Exploratory Biology Unit (EBU) Department, says, "We decided to implement the solution in our drug discovery process in order to facilitate an up-to-date synthesis and sharing of scientific information extracted by means of three Skill Cartridges dedicated to relationships of biological, medical and chemical entities, and we are currently working with TEMIS on the development of a specific Skill Cartridge for biomarkers discovery. We are convinced of the valuable contribution of this text mining approach to the search for validated and potential biomarkers."

The text analytics solution is intended to accelerate the identification of biomarkers by enabling targeted and efficient knowledge extraction from the growing volume of biomedical literature, TEMIS reports in a recent press release.

In 2005, Laboratoires Fournier and TEMIS embarked on a pilot project that led to adoption of the technology in various studies. Now, Laboratoires Fournier wants to apply the text analytics solution to highlight a selection of potential biomarker candidates before the pre-clinical studies. The Biological and Medical Skill Cartridges are used for the biomarkers project to detect specific relationships between diseases and proteins.

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MuseGlobal and Mark Logic partner

MuseGlobal, a provider of content integration software, and Mark Logic, known for its successful XML content server, have joined forces to provide a new content management and delivery offering.

Mark Logic’s Content Server leverages the value of XML content for customers through load, query, manipulate and rendering processes, while MuseGlobal’s integration applications allow for content harvesting in feed mode, real time and query-based "alert" mode.

Mark Logic says its XML server is designed for scalability and performance. Mark Logic Server delivers millisecond response times against multi-terabyte content bases. MuseGlobal reports its Content Integration Platform is built to semantically and syntactically normalize content into a uniform structure.

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